Refund Policy
Effective date: 2026-09-21
This policy applies to purchases from Plate Hire, registered under S4393180G at Raffles Avenue 30, 039803 Singapore, Singapore.
This refund policy applies to Plate Hire and its published services, ensuring clarity for all transactions.
Eligibility for Refunds
Refunds are available for cancellations made within the specified timeframe. Please ensure your request meets the eligibility criteria.
Exclusions from Refunds
Refunds do not apply to any items that have been used or damaged. Ensure all items are returned in their original condition.
How to Request a Refund
To request a refund, please contact our support team with your order details and reason for the request.
Processing Refunds
Refund requests will be processed within 7 business days after approval. You will be notified via email once processed.
Cancellation Policy
Cancellations must be made at least 48 hours before the scheduled delivery. Late cancellations may incur a fee.